Banking Services

People Pay

Enjoy a safe, convenient way to pay people small amounts electronically.

With People Pay, you can securely send money or eGift Cards* to people you know using your smartphone or computer.  All you need is a phone number or email address for the person you want to pay.  

  • Pay your baby sitter
  • Send your niece or nephew a cash birthday gift
  • Pay back a friend for lunch or concert tickets
  • Send eGift Cards to friends, family or co-workers

With People Pay, you may save some time and even a little money in the process.**

Summary

Here's how it works:

First, simply enroll in People Pay under the Payments Tab in your Coastal online banking account.  Then, using the People Pay feature through the Coastal online banking platform or Coastal mobile app, you are ready to send money electronically with no added cost.  The person will receive notification with instructions on how to claim the money.  

Additionally, People Pay users on the Coastal online banking platform have the option of sending eGift Cards to their friends or family from over a hundred different restaurants and retailers. eGift Cards don't expire and there are no fees associated with sending or receiving the card.  Sending a thoughtful gift just got easier!

FAQ

Coastal People Pay FAQ


What is People Pay?
A safe, convenient way to pay people small amounts directly using a smartphone or computer, i.e. split a restaurant bill, pay the babysitter, or send your sister some birthday money. Person-to-person (P2P) payments have increased in demand in recent years and we are happy to deliver a secure solution with Coastal People Pay.

How does it work?
First, simply enroll in People Pay under the Payments Tab in your Coastal online banking account. Then, using the People Pay feature through the Coastal online banking platform or Coastal mobile app, you can send money electronically at no added cost. The person will receive notification with instructions on how to claim the money. The transfer process happens behind the scenes using the same secure technology financial institutions use to move dollars electronically every day.

How can I access it?
You can find People Pay under the dropdown “Payments” tab in the Coastal Online Banking platform or from the “+” icon at the bottom of the Coastal Mobile Banking app. Please note that to use the People Pay feature in the Coastal Mobile Banking app, you must first enroll in the service from your Online Banking account.

How do people get money from an email or text message?
The email or text message initiates the process to close the loop on the transaction. People Pay (like all P2P products) acts as the secure go-between, much like PayPal handles financial transactions between buyers and sellers. After the recipient receives either a text or email message, they are given a link to the People Pay system where they enter their own information, choosing to have the money paid to a debit card, bank account or PayPal account. While the options exist for the sender to specify a bank account, debit card, or PayPal account to receive a payment (if the specific information is known), Coastal strongly cautions customers against sharing their confidential bank account information with others. This would be a viable solution to send small amounts to another account you own.

How much can people send?
The limits are $250 per transaction and $500 per day. This is really designed for small payments between individuals.

What kinds of gift cards are available?
There are currently over 100 different retailers, restaurants and service businesses represented. You can likely find something for everyone on your gift list plus you avoid a trip to the store. You have the option to include a personal message along with your eGift Card notification. Buying gifts just got a whole lot easier!

What does it cost?
There is no fee for sending money or gift cards.

Can I use this service for my business?
P2P payments are meant for person to person transfers. Typically, businesses would not be eligible to utilize this service. We are pleased to offer other external transfer options. Contact your banker to discuss!

A printable FAQ is available for download here.

For other questions or helping accessing People Pay, contact your local banker or call 425-257-9000.

* Daily transaction limits apply.  People Pay users may send up to $250 per transaction and up to $500 per day. If you need to send larger balances, please talk with your banker about other external transfer options.  

** Messaging and data rates may apply.