Banking Services

SecurLOCK Equip

SecurLOCK Equip is a mobile app that allows you to control how, when and where your Coastal Debit Card is used.  It is a simple and secure way to manage and monitor your payment transaction activity right from your smart phone. 

Choose to receive instant notifications every time your card is used or only whenever certain parameters are triggered, such as transaction spending limits, merchant types or geographic locations. Plus, you have the ability to turn your Debit Card ON or OFF at anytime!

To get started, download the free SecurLOCK Equip app from the Apple App Store or Google Play Store.

   app store  google play 

For more information about the Coastal MasterCard Debit Card and its many features, visit our dedicated Debit Card page.

Summary
  • Receive instant purchase notifications 
  • Track spending on joint account holder cards
  • Keep a watchful eye on teenager or dependent cards
  • Temporarily freeze a card if lost or stolen
  • Deny international or other "filtered" transactions

 

FAQ

SecurLOCK Equip FAQ

What is SecurLOCK Equip? 

SecurLOCK Equip is a separate mobile app from CCB Mobile that empowers our cardholders to control, monitor, and manage card usage from their mobile phones – giving users the power to prevent fraudulent transactions, and not just detect fraud after the fact.  Along with creating transaction controls that limit the way a card can be used, you can access your transaction history and set custom, real-time alerts that help minimize fraud.

Cardholders can choose what stores or cities* their cards can be used in, how much can be spent with the card per week or month, and even when the card can be used (for example, you can lock your card so that no one can use it while you’re on vacation).  Perhaps best of all, if your card goes missing you can use the SecurLOCK Equip app to turn “off” your debit card and turn it back “on” later if found.

*Keep in mind when using the location filter that a business in one city may use a card processor in another city.  If this setting were to cause a decline on your card, you have the option of removing that filter through the phone app and trying the purchase again.

Does it cost anything to buy and use the App?

The app is available for free at the Google Play Store and the Apple App Store.  There are no costs to download or use the app, but data rates from your cell carrier may apply.

How do I find the App?

Search your App store (either the Google Play Store or Apple App Store) for “securlock equip.”  The app’s creator reads: FIS Payments (Google) or Fidelity National e-Banking Services (Apple); the SecurLOCK Equip logo should be prominently displayed:

securlock equip logo

Once installed on your phone, the SecurLOCK Equip app features a black and white logo as shown:

securlock equip app image

Why is it a separate App? 

The SecurLOCK Equip App securely integrates with our bank processing systems today and we hope to fully combine its features within our own CCB Mobile App in the future, allowing you to access more banking options in one place.  In the meantime, we felt the options were too good not to rollout to our customers now.

 

For other questions or helping accessing SecurLOCK Equip, contact your local banker or call 425-257-9000.