Urgent Alerts | Branch Updates | PPP Information
For disclosures and instructions on depositing via ATM please visit here: ATM
Please be aware at the moment our coin supply is limited as fewer coins are available from the Treasury, which impacts our ability to fulfill coin orders. We are monitoring the situation, and working to increase our supply, however, we may not be able to fulfill your request. Learn more about the shortage from the Federal Reserve.
October 26 - United States Postal Service began changing first class mail delivery time frames, which may result in mail taking longer to arrive. There are digital options to help you navigate these changes:
- Online & Mobile Banking (Schedule payments 24/7 right from our Coastal bank account.)
- Bill Pay (Pay Bills with Ease)
- E-Statements (Go Paperless)
Tips from USPS
- Plan - For mail or correspondence that requires a deadline, the Postal Service encourages consumers to plan and send mail early.
- When Sending mail long-distance, mail early - If it would take you more than a day to drive your mail to its destination, make sure to give long-distance mail extra time to travel with USPS.
- Keep mailing letters - The majority of First-Class Mail will be unaffected by the Postal Service's new service standards.
August 2 - We are encouraging everyone to where masks and practice social distancing while in our offices. Thank you!
February 24 - Scam Alert:
The instances of scammers spoofing Coastal Community Bank phone numbers seems to be on the rise. We will never call you unsolicited and ask you for personal information (i.e. bank account numbers, passwords, or personal indentification numbers). If you receive an automated call asking you for personal information, hang up immediately. You can always call our Customer Service Number directly at 425.257.9000 to verify.
Zelle Fraud Alert
We are learning from customers that there has been some fraudulent activity with Zelle (mobile money transferring). Please be extra diligent in verifying messages are real. Coastal Community Bank will never call or text you and ask you for your username or password. If in doubt, please call our customer care center (425.257.9000) to verify before acting on any unknown text or phone messages.
- Customers are receiving a text message stating there may be fraudulent transactions on their account and requesting a reply back - “yes” or “no” to whether or not they were their transactions.
- When the customer replies to the text, they will then receive a call from a spoofed number that shows up as Coastal Community Bank.
- The person on the other line will send an email with a link to change the customer’s username and password.
- Once completed, customers will begin receiving emails and texts about Zelle payments/transfers created and money transferring out of the account.
- The next time the customer tries to login, their password has already been changed by the individual perpetrating the fraud.
If you have received and shared your banking credentials (username, password) on any message, please contact our customer care center immediately.
DON’T FORGET ABOUT CYBER HYGIENE
In addition to your personal health, you also need to practice safe cyber hygiene. Many scammers prey on people during a time of crisis. The Federal Trade Commission has tips to protect yourself from possible coronavirus-related scams.
- Make sure your anti-virus and anti-malware software is current.
- Do not click on links or attachments from unknown sources.
- Watch out for bogus claims for vaccinations or cures.
- Be cautious of websites asking for donations.
YOUR MONEY IS SAFE
Since 1933, no depositor has ever lost a penny of FDIC-insured funds. The standard insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. The FDIC provides Frequently Asked Questions and other resources for consumers that we encourage you to review.